Every rental property is an important asset, and we believe in treating each one with equal attention to detail. At Keen On Rentals, our comprehensive service is delivered for one all-inclusive fee – a premium level of care with no additional costs.
Managing property is a complex operation with many moving parts when done well. We understand that property ownership is not most people’s primary business, which is why we provide a transparent service covering the full scope of what we do to protect your investment and achieve strong returns.
While almost every rental management company begins with a set management fee calculated on a percentage of rental income, this is commonly followed by numerous add-on charges. At Keen On Rentals, we do not view services such as premium property listings and Healthy Homes reports as “extras” that attract additional charges. These are essential steps in the rental process and required by all owners who choose to rent their properties. A fully compliant, well-maintained home attracts high-quality tenants and delivers the rental yields and long-term stability our clients expect.
Letting
The key to successful property management is matching the right tenant with the right property – and maintaining that relationship throughout the tenancy. Our experienced property managers personally oversee the entire letting process, from viewings to tenant selection and ongoing management. This end-to-end approach gives us intimate knowledge of each tenant and property, allowing us to identify changes or potential issues early and ensuring owners receive timely communication and expert advice.
Marketing & Photography
We provide premium listings for all properties and offer in-house professional photography, video-walk through and staging to enhance each property’s digital presence.
Tenant Vetting & Credit Checks
Screening is crucial for a successful tenancy. We use advanced tools and team expertise to complete credit, background, and reference checks before liaising with landlords to confirm the right match.
Healthy Homes Compliance
Surprisingly, many rental management companies require owners to ensure compliance themselves, or apply charges to owners to engage assessors to complete a review. At Keen On Rentals, our Healthy Homes inspection is standard procedure. All rental properties in New Zealand must meet the Healthy Homes Standards, which set minimum requirements for heating, insulation, ventilation, moisture ingress, and draught stopping. These standards are legally enforceable under the Residential Tenancies Act. Non-compliance can involve substantial penalty costs for owners, which are completely avoidable if the right reviews and assessments are done at the right time.
Inspections
Entry and routine inspections are essential for insurance and property care. We do not charge extra for inspections, they are the foundation of effective management and one of the core reasons why you engage a property manager in the first place. We also use industry-leading technology, including powerful 360° cameras, to deliver virtual inspection reports for both owners and tenants.
Property Maintenance Coordination
Protecting your investment requires cost-effective maintenance over time. We identify maintenance needs early and communicate clearly with owners before engaging trusted contractors. Our strong local network of tradespeople ensures competitive rates and ensures we have the right expertise on hand when needed, even for urgent and emergency situations. And we never add a management margin to invoices. The priority for us is protecting our owners’ assets and providing a comfortable, functioning home for our tenants. Attention to detail in maintenance matters is how we preserve the high standard we have become known for.
Owning a rental property is owning a business. We provide comprehensive financial reporting and monthly owner statements that are detailed, concise, and transparent – with no additional line-item charges. We really mean “no surprises”.