We are pleased to inform you that we have implemented a new chatbot system to help streamline our maintenance request process. With this new system, you can easily submit maintenance requests through our website or mobile phone, and the chatbot will guide you through the process to ensure that we have all the necessary information to address the issue promptly.

The chatbot will ask you a series of questions to determine the nature of the maintenance request, such as the location of the problem, the type of issue, and the severity of the problem. Once the chatbot has gathered all the necessary information, it will create a work order and notify our maintenance team.

We believe that this new chatbot system will make the maintenance request process more efficient and convenient for you. You will no longer need to call or email us to report maintenance issues, and you can submit requests at any time, day or night.

Please note that if the maintenance request is urgent, such as a water leak or electrical problem, please contact us directly by phone.